Innovation case study

ConnectedLearning Home

What if the network understood human intent, not just connected devices?

Principal experience design
Product vision
Hardware and software ecosystem
Future business strategy
A child asks for thirty more minutes of screen time.
A parent says no while preparing dinner.
The child explains that homework is already finished.
The router enforces the limit without understanding the moment.

Today's parental controlsteach children what they can't do.

What if they taughtchildren what they can earn?

The vision

Parents become coaches, not enforcers.

Traditional controls place parents in the role of gatekeeper: set a limit, deny a request, negotiate the fallout. Connected Learning Home reframes that relationship around goals, choice, and earned independence.

  1. 01 · Control

    Limit

    Pause devices, block apps, and decide when access ends.

  2. 02 · Coach

    Guide

    Set goals, connect effort to rewards, and celebrate progress.

  3. 03 · Trust

    Grow

    Give children room to make decisions within thoughtful boundaries.
A physical ritual

Tap an intention. Let the home respond.

LearnLink uses tactile skill cards to tell the network what a person is trying to do. The card is only the trigger. The real product is the coordinated response across the home.

Four tactile learning cards for reading, Spanish, geography, and math
  1. 1

    Choose a goal

    A child taps Math. An adult taps Spanish. The action is clear and intentional.

  2. 2

    Create the conditions

    The network prioritizes the learning device and quiets selected distractions.

  3. 3

    Reward progress

    Completed activities add time to a personal wallet instead of ending in another restriction.

A child taps a Math Practice card on the connected home device.
The learning experience offers twenty math quizzes and a twenty-minute playtime reward.
Flagship experience

Earn, save, and choose.

The Time Wallet turns screen time into a resource children can manage. They learn earning, saving, spending, trade-offs, and delayed gratification without using real money.

A child making a thoughtful choice about screen time
Time Wallet interface showing twenty available minutes and recent activity
The ecosystem

One intent. A coordinated home.

Verizon's advantage is not the card reader. It is the ability to coordinate identity, connectivity, devices, household rules, and partner services through the network.

A Verizon gateway connecting home and family services, devices, household rules, schools, libraries, and learning partners
Business opportunity

Why Verizon?

  1. Differentiate Home Internet

    Move the conversation beyond speed and price toward a network that actively supports better household habits.

  2. Expand Verizon Family

    Evolve parental controls from monitoring and restriction into responsibility-building, coaching, and family agreements.

  3. Create new partnerships

    Connect trusted content providers, schools, libraries, and community programs through a shared platform.

  4. Build a reusable platform

    Learning becomes the first use case for a broader context-aware network strategy, not a one-off feature.

A network should do more than connect the things in our homes.

It should help us create the kind of home we want to live in.