Led experience strategy and end-to-end product design across Verizon’s connected home and digital security ecosystem, partnering with Product, Engineering, Research, Accessibility, and Business teams to shape product direction and bring complex technical experiences to customers.

Led end-to-end product design for BlueJeans’ flagship video conferencing experience and later its Unified Communications platform. My scope grew from ownership of core meeting experiences to broader cross-platform communication products across desktop, web, mobile, and tablet.

• Led UX/UI for the flagship BlueJeans desktop conferencing application, shaping the overall meeting experience from concept through implementation.
• Owned major collaboration experiences including screen sharing and custom meeting room IVR.
• Led Smart Meetings experiences at the user and account level, connecting individual meeting workflows with broader product and account experiences.
• Developed product concepts and future-state experiences to explore new collaboration opportunities.
• Drove design system consistency across products and platforms, creating reusable interaction patterns while maintaining a cohesive BlueJeans experience.
• Conducted user interviews and usability testing to validate concepts and inform product decisions.
• Partnered closely with Product and Engineering throughout discovery, design, validation, and implementation.
• Expanded product ownership to lead the BlueJeans Unified Communications as a Service experience across desktop and mobile platforms.

Designed core collaboration experiences for BlueJeans across desktop and mobile, developing the interaction design foundation that later grew into broader product ownership.

• Designed user flows, interaction models, and high-fidelity prototypes for meeting and collaboration experiences.
• Worked closely with Product and Engineering to translate product requirements and technical constraints into intuitive workflows.
• Iterated on experiences through prototyping, feedback, and usability evaluation.
• Contributed reusable interaction patterns and helped maintain consistency across the evolving BlueJeans product ecosystem.

Created visual and marketing design supporting BlueJeans product launches, campaigns, events, and corporate communications across digital and print channels.

Design and develop responsive websites for small businesses and independent clients, working directly with clients from initial requirements through launch.

• Translate business goals into information architecture, user flows, and responsive interfaces.
• Own projects across UX, visual design, prototyping, and front-end implementation.
• Create digital experiences that balance brand expression, usability, and practical business needs.